B2C Travel App - UI/UX Redesign & MVP Validation

NA

Designed and validated a social trip-sharing MVP through 40+ interviews and 60 user tests, shaping onboarding flows that informed pre-seed fundraising.

I helped build MVP and prove product viability via product market fit validation.

• Prototyped UI for a consumer travel app; ran 40+ qualitative interviews and campus campaigns to validate usability

and social trip-sharing features.

• Ran creative campus campaigns engaging

Role

Pro-bono freelancer Growth campus ambassador

Timeline

2024

Skills

Rapid Prototyping Go-to-market strategy

Overview

————————————————————————————————————————————————————————————————————————————————————————————————————

Problem

NA

Solution

NA

Mission

NA

Why build a fashion marketplace?

————————————————————————————————————————————————————————————————————————————————————————————————————

Our Northstar & Scope

————————————————————————————————————————————————————————————————————————————————————————————————————

User Research

————————————————————————————————————————————————————————————————————————————————————————————————————

Demographic

————————————————————————————————————————————————————————————————————————————————————————————————————

User Journey & Pain Points

————————————————————————————————————————————————————————————————————————————————————————————————————

Sustainability is important to Victoria, but convenience and trust in the product are equally critical. She values authenticity in the brands she shops from and is wary of promotional- heavy platforms. She has a strong dislike for fast fashion and tends to look for quality, versatile pieces that align with her ethical values .

Victoria primarily shops in person when thrifting and online when buying new. She is increasingly interested in shifting more of her shopping to second- hand online platforms, but only if they offer trust , convenience, and transparency .


Other Behaviors : Adds clothes to cart very frequently and often but the final purchases are not as much

Social media, especially TikTok, Pinterest and Instagram, is where Victoria discovers fashion trends. However, she's increasingly frustrated by the platform's heavy commercialization and prefers content that feels real and relatable. Influencer fatigue has set in , but she still enjoys content that offers genuine recommendations .

Victoria is a busy college student who balances academics, a social life, and staying active on social media. She values individuality and prefers standing out through her style. She also leans towards sustainability by occasionally thrifting her clothes, but primarily enjoys finding unique pieces in- person .

Victoria needs a shopping app that combines the entire process of discovering fashion and buying second- hand items into one seamless platform. This would eliminate her need to switch between different platforms .

She requires a platform that provides detailed product descriptions , high- quality images, and user reviews to verify the condition of thrifted items before purchasing. This would help her feel more confident about buying second- hand online .

She needs a platform that offers curated fashion suggestions based on her style preferences, reducing the time and effort spent browsing through irrelevant listings. This would make it easier for her to find the items she's most likely to buy .

Victoria finds it frustrating to switch between multiple platforms.She uses social media to discover trends, search engines to find similar items, and eCommerce platforms to buy clothes. This fragmented process is time- consuming and annoying.


Having been scammed before by counterfeit products , Victoria is now skeptical of overly promotional content and online sellers. She struggles to find reliable platforms where she can safely purchase second- hand fashion without risk .


While she enjoys finding unique fashion pieces, sifting through an overwhelming amount of listings on platforms like Depop or eBay can be exhausting. The lack of personalized, easy- to- navigate options makes the shopping experience tedious .


ONLINE SHOPPING SATISFACTION

FASHION INSPIRATIONS:

MODERATE (2k/MONTH)

SHOPPING BEHAVIOR :

College Social Thrifter

Second-hand Retail

Social Media driven Retail

ABOUT VICTORIA

PAIN POINTS

Online Retail

INCOME LEVEL

GENDER

FEMALE

AGE

21

"I find fashion inspirations on

Pinterest and tiktok, then go thrifting

to recreate these aesthetics I enjoy."

NEEDS

MVP

————————————————————————————————————————————————————————————————————————————————————————————————————

Subtitle

Title

Subtitle

Title

Subtitle

Title

Go-to-market

————————————————————————————————————————————————————————————————————————————————————————————————————

Accomplishment

————————————————————————————————————————————————————————————————————————————————————————————————————

Learnings

————————————————————————————————————————————————————————————————————————————————————————————————————

NA

NA

NA

Check out my other projects!

B2C Travel App - UI/UX Redesign & MVP Validation

NA

Designed and validated a social trip-sharing MVP through 40+ interviews and 60 user tests, shaping onboarding flows that informed pre-seed fundraising.

I helped build MVP and prove product viability via product market fit validation.

• Prototyped UI for a consumer travel app; ran 40+ qualitative interviews and campus campaigns to validate usability

and social trip-sharing features.

• Ran creative campus campaigns engaging

Role

Pro-bono freelancer Growth campus ambassador

Timeline

2024

Skills

Rapid Prototyping Go-to-market strategy

Overview

————————————————————————————————————————————————————————————————————————————————————————————————————

Problem

NA

Solution

NA

Mission

NA

Why build a fashion marketplace?

————————————————————————————————————————————————————————————————————————————————————————————————————

Our Northstar & Scope

————————————————————————————————————————————————————————————————————————————————————————————————————

User Research

————————————————————————————————————————————————————————————————————————————————————————————————————

Demographic

————————————————————————————————————————————————————————————————————————————————————————————————————

User Journey & Pain Points

————————————————————————————————————————————————————————————————————————————————————————————————————

Sustainability is important to Victoria, but convenience and trust in the product are equally critical. She values authenticity in the brands she shops from and is wary of promotional- heavy platforms. She has a strong dislike for fast fashion and tends to look for quality, versatile pieces that align with her ethical values .

Victoria primarily shops in person when thrifting and online when buying new. She is increasingly interested in shifting more of her shopping to second- hand online platforms, but only if they offer trust , convenience, and transparency .


Other Behaviors : Adds clothes to cart very frequently and often but the final purchases are not as much

Social media, especially TikTok, Pinterest and Instagram, is where Victoria discovers fashion trends. However, she's increasingly frustrated by the platform's heavy commercialization and prefers content that feels real and relatable. Influencer fatigue has set in , but she still enjoys content that offers genuine recommendations .

Victoria is a busy college student who balances academics, a social life, and staying active on social media. She values individuality and prefers standing out through her style. She also leans towards sustainability by occasionally thrifting her clothes, but primarily enjoys finding unique pieces in- person .

Victoria needs a shopping app that combines the entire process of discovering fashion and buying second- hand items into one seamless platform. This would eliminate her need to switch between different platforms .

She requires a platform that provides detailed product descriptions , high- quality images, and user reviews to verify the condition of thrifted items before purchasing. This would help her feel more confident about buying second- hand online .

She needs a platform that offers curated fashion suggestions based on her style preferences, reducing the time and effort spent browsing through irrelevant listings. This would make it easier for her to find the items she's most likely to buy .

Victoria finds it frustrating to switch between multiple platforms.She uses social media to discover trends, search engines to find similar items, and eCommerce platforms to buy clothes. This fragmented process is time- consuming and annoying.


Having been scammed before by counterfeit products , Victoria is now skeptical of overly promotional content and online sellers. She struggles to find reliable platforms where she can safely purchase second- hand fashion without risk .


While she enjoys finding unique fashion pieces, sifting through an overwhelming amount of listings on platforms like Depop or eBay can be exhausting. The lack of personalized, easy- to- navigate options makes the shopping experience tedious .


ONLINE SHOPPING SATISFACTION

FASHION INSPIRATIONS:

MODERATE (2k/MONTH)

SHOPPING BEHAVIOR :

College Social Thrifter

Second-hand Retail

Social Media driven Retail

ABOUT VICTORIA

PAIN POINTS

Online Retail

INCOME LEVEL

GENDER

FEMALE

AGE

21

"I find fashion inspirations on

Pinterest and tiktok, then go thrifting

to recreate these aesthetics I enjoy."

NEEDS

MVP

————————————————————————————————————————————————————————————————————————————————————————————————————

Subtitle

Title

Subtitle

Title

Subtitle

Title

Go-to-market

————————————————————————————————————————————————————————————————————————————————————————————————————

Accomplishment

————————————————————————————————————————————————————————————————————————————————————————————————————

Learnings

————————————————————————————————————————————————————————————————————————————————————————————————————

NA

NA

NA

Check out my other projects!

B2C Travel App - UI/UX Redesign & MVP Validation

NA

Designed and validated a social trip-sharing MVP through 40+ interviews and 60 user tests, shaping onboarding flows that informed pre-seed fundraising.

I helped build MVP and prove product viability via product market fit validation.

• Prototyped UI for a consumer travel app; ran 40+ qualitative interviews and campus campaigns to validate usability

and social trip-sharing features.

• Ran creative campus campaigns engaging

Role

Pro-bono freelancer Growth campus ambassador

Timeline

2024

Skills

Rapid Prototyping Go-to-market strategy

Overview

————————————————————————————————————————————————————————————————————————————————————————————————————

Problem

NA

Solution

NA

Mission

NA

Why build a fashion marketplace?

————————————————————————————————————————————————————————————————————————————————————————————————————

Our Northstar & Scope

————————————————————————————————————————————————————————————————————————————————————————————————————

User Research

————————————————————————————————————————————————————————————————————————————————————————————————————

Demographic

————————————————————————————————————————————————————————————————————————————————————————————————————

User Journey & Pain Points

————————————————————————————————————————————————————————————————————————————————————————————————————

Sustainability is important to Victoria, but convenience and trust in the product are equally critical. She values authenticity in the brands she shops from and is wary of promotional- heavy platforms. She has a strong dislike for fast fashion and tends to look for quality, versatile pieces that align with her ethical values .

Victoria primarily shops in person when thrifting and online when buying new. She is increasingly interested in shifting more of her shopping to second- hand online platforms, but only if they offer trust , convenience, and transparency .


Other Behaviors : Adds clothes to cart very frequently and often but the final purchases are not as much

Social media, especially TikTok, Pinterest and Instagram, is where Victoria discovers fashion trends. However, she's increasingly frustrated by the platform's heavy commercialization and prefers content that feels real and relatable. Influencer fatigue has set in , but she still enjoys content that offers genuine recommendations .

Victoria is a busy college student who balances academics, a social life, and staying active on social media. She values individuality and prefers standing out through her style. She also leans towards sustainability by occasionally thrifting her clothes, but primarily enjoys finding unique pieces in- person .

Victoria needs a shopping app that combines the entire process of discovering fashion and buying second- hand items into one seamless platform. This would eliminate her need to switch between different platforms .

She requires a platform that provides detailed product descriptions , high- quality images, and user reviews to verify the condition of thrifted items before purchasing. This would help her feel more confident about buying second- hand online .

She needs a platform that offers curated fashion suggestions based on her style preferences, reducing the time and effort spent browsing through irrelevant listings. This would make it easier for her to find the items she's most likely to buy .

Victoria finds it frustrating to switch between multiple platforms.She uses social media to discover trends, search engines to find similar items, and eCommerce platforms to buy clothes. This fragmented process is time- consuming and annoying.


Having been scammed before by counterfeit products , Victoria is now skeptical of overly promotional content and online sellers. She struggles to find reliable platforms where she can safely purchase second- hand fashion without risk .


While she enjoys finding unique fashion pieces, sifting through an overwhelming amount of listings on platforms like Depop or eBay can be exhausting. The lack of personalized, easy- to- navigate options makes the shopping experience tedious .


ONLINE SHOPPING SATISFACTION

FASHION INSPIRATIONS:

MODERATE (2k/MONTH)

SHOPPING BEHAVIOR :

College Social Thrifter

Second-hand Retail

Social Media driven Retail

ABOUT VICTORIA

PAIN POINTS

Online Retail

INCOME LEVEL

GENDER

FEMALE

AGE

21

"I find fashion inspirations on

Pinterest and tiktok, then go thrifting

to recreate these aesthetics I enjoy."

NEEDS

MVP

————————————————————————————————————————————————————————————————————————————————————————————————————

Subtitle

Title

Subtitle

Title

Subtitle

Title

Go-to-market

————————————————————————————————————————————————————————————————————————————————————————————————————

Accomplishment

————————————————————————————————————————————————————————————————————————————————————————————————————

Learnings

————————————————————————————————————————————————————————————————————————————————————————————————————

NA

NA

NA

Check out my other projects!